Hands-On Investing
Property Management & Operations
Items involved in property management
Tenant management (leasing units, evictions, move-outs)
Marketing for properties
Managing repairs and issues
Managing capex projects
Ensuring bills are paid (utilities, taxes, insurance, HOA, landlord registration)
Collecting rent
Financial tracking and reporting
Self Management
While it is possible to self-manage a property, it may not be recommended if you live away from the property (out of state), or if there are many properties to manage. One of the things to keep in mind is that if you choose to self-manage, you should verse yourself on the housing laws in the jurisdiction of where your property(ies) are located.
Vetting a Property Manager
Here are some things to consider when choosing to work with a property manager:
Experience: number of years they've been in the business, and if they have experience managing your type of property (e.g. single family, short term rental, multifamily complex, class C, etc.). Regional expertise.
License: depending on the state, it may be required to have a real estate license to be a property manager
Fees: Monthly percentage, monthly flat fee, repair fees, leasing fees
Size of portfolio: how many properties they manage
Reputation / references: online reviews and references from other property owners
Size of their team: if you will have dedicated team to your properties, or if support bounces around to different people
Comms: frequency and style of communications to ensure they're on the same page with the owner
Software / system: what system are they using to manage the properties and owner communication
Contract: Review the property management contract and make sure you understand how the contract works, and what the rules are for termination in the event you wish to change property managers.
Operations